HESK 3.1.2
18 August 2020
HESK version 3.1.2 is now available.
Upgrading to HESK 3.1.2
HESK 3.1.2 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply HESK updates as new versions are released, or use Installatron's Clone feature to duplicate an existing HESK install to test the 3.1.2 upgrade prior to applying it live. Get started managing your HESK installations with Installatron
What's New in HESK 3.1.2
Changes
- the "Submit as" control in staff reply form now supports all statuses
- don't change the "last updated" value of tickets when deleting a custom field
- prevent a corrupted hesk_kb_categories table causing an infinite loop
- show ticket subject and notes at the top with "Newest reply at top" setting selected
- when submitting a ticket from the admin panel Hesk will now pre-select default category priority
- implemented SameSite cookie attribute support
- updated third party libraries to the latest version
- minor styling and usability changes
Bug Fixes
- fix: the top "Re-send email notification" should send new ticket notification, not new reply
- fix: language string with a single quote breaks calendar translation
- fix: use quoting mechanism for special interpretation characters in mail from header
- fix: on Profile page cannot select "Show the ticket I just replied to"
- fix: contact details hidden in languages with a long title translation
- fix: cannot select a language for service messages
- fix: parsing of a non-utf8 email fails if Iconv functions are not available
- fix: only list users whom the ticket can be assigned to when submitting a new ticket