Live Helper Chat 4.75
28 November 2025
Live Helper Chat version 4.75 is now available.
Upgrading to Live Helper Chat 4.75
Live Helper Chat 4.75 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply Live Helper Chat updates as new versions are released, or use Installatron's Clone feature to duplicate an existing Live Helper Chat install to test the 4.75 upgrade prior to applying it live. Get started managing your Live Helper Chat installations with Installatron
What's New in Live Helper Chat 4.75
Tab Navigation & UX Improvements
- Introduced data-remember attribute to persist tab state across templates
- Added full Safari browser support for tab navigation
- Improved replaceable variables UI with tab state memory
Bot System Enhancements
- Added "Keep chat locked" option in bot actions to maintain chat lock on visitor messages
- Refactored workflow condition handling to support JSON parsing for dynamic rules
- Enhanced filtering for bot action text with better handling of non-empty values
- Improved usability of the CURL builder UI
Mail Conversation Updates
- Added AJAX-based signature fetching for better email handling
- Added button to insert fetched signatures into templates
- Improved input layout for accessibility and usability
Bot Conditions Form
- Added datalist options to condition filter fields
- Predefined filter options: Chat ID, Status, Department ID, User ID, Email, Phone, Nickname, Country Code
System & Configuration
- Enabled cache clearing via command line
- Implemented OPcache clearing support
- Added fallback handling when default config is missing
- Notify operator when an external operator is typing messages
Performance Optimizations
- General core performance improvements
- Better handling of command titles as arguments
- Strengthened validation and checking mechanisms
Bug Fixes & Misc. Improvements
- Removed unnecessary variable declarations
- Various syncing improvements