Live Helper Chat 4.74
18 November 2025
Live Helper Chat version 4.74 is now available.
Upgrading to Live Helper Chat 4.74
Live Helper Chat 4.74 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply Live Helper Chat updates as new versions are released, or use Installatron's Clone feature to duplicate an existing Live Helper Chat install to test the 4.74 upgrade prior to applying it live. Get started managing your Live Helper Chat installations with Installatron
What's New in Live Helper Chat 4.74
Bot System and Actions Enhancements
- Added option to keep chat locked from visitor via bot actions
- Enhanced variable replacement logic in bot actions with custom arguments handling
- Implemented option to remove chat_variables variable through bot commands
- Improved command action to update only required fields for better performance
- Enhanced text actions with advanced variable replacement capabilities
- Fixed masking message in REST API that sometimes broke JSON body structure
- Added logging for first response in streaming mode for REST API actions
- Added use cases modal and validation for bots with comprehensive documentation
- Improved bot name display in REST API use cases
- Added modal for REST API use cases with dynamic content
Widget and Interface Improvements
- Added override back button option for widget offline mode
- Updated widget logic and survey redirect handling for offline scenarios
- Improved image sizing in widget interface
- Removed default colors from widget theme configuration
- Fixed scroll behavior on mobile devices in popup mode
- Enhanced offline chat handling with better redirect logic
Mail Conversation System
- Enhanced audit logging capabilities for mail conversations
- Added merge conversation audit logging
- Improved send email audit tracking
- Added option to set reply-to email only to mailbox
- Fixed UI elements in mail conversation templates
Proactive Invitations and Auto Responder
- Fixed auto responder display logic to ensure proper handling of empty values
- Enhanced auto responder display with improved formatting
- Added proactive invitation and auto responder templates to chat interface
- Improved webhook link formatting in bot forms
- Activity period now applies to all types of invitations
- Added explanatory text that limit numbers are inclusive
User Interface and UX Improvements
- Added explanatory notices for inclusive limit numbers in department forms
- Enhanced chat information display with better template organization
- Improved spacing and layout in various templates
- Updated default translations with new strings
System and Configuration
- Updated environment variable handling in settings
- Improved system variable checking in core components
- Fixed null handling in cronjob/test mode
- Updated .gitignore configuration
- Added GitHub workflow for triggering Laravel tests
- Removed editor-specific settings from repository
Statistics and Reporting
- Included user with id 0 in default user filter for statistics
- Enhanced user filtering for edge cases
Bug Fixes and Improvements
- Fixed missing column reference in user department management
- Fixed transfer to human action to update only relevant attributes
- Various UI fixes and spacing adjustments
- Improved template consistency across modules