Live Helper Chat 4.68
28 July 2025
Live Helper Chat version 4.68 is now available.
Upgrading to Live Helper Chat 4.68
Live Helper Chat 4.68 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply Live Helper Chat updates as new versions are released, or use Installatron's Clone feature to duplicate an existing Live Helper Chat install to test the 4.68 upgrade prior to applying it live. Get started managing your Live Helper Chat installations with Installatron
What's New in Live Helper Chat 4.68
Mail module enhancements
- Added comprehensive mail file management system with listing, viewing, and searching functionalities
- Enhanced mail image verification flow with protection mechanisms and sensitive content handling
- New components: MailChatAttachment and MailChatImage for better mail attachment handling
- Mail files archive tables now maintain consistent structure
- Improved file details display in mail history
- Better handling of mail file verification and download permissions
User management improvements
- Added job title field to user department alias functionality
- Enhanced user department attributes with additional customization options
- Improved validation and structure for user department relationships
BBCode and URL handling enhancements
- Added URL whitelist functionality for BBCode configuration to control link visibility
- Enhanced URL obfuscation in BBCode parser with whitelist support
- Improved BBCode URL handling and file extraction in messages
- Added Message class for better file extraction functionality
- Enhanced security and user control over link visibility
File and image handling improvements
- New permission system for file verification with granular access control
- Allow non-image files to download with proper verification
- Enhanced file reveal functionality and logging capabilities
- Improved image attributes display in file edit window
- Better styling for reveal image actions
Mail search and performance optimizations
- Enhanced mail search using message_id for improved performance
- Better handling of mail file operations and verification flow
- Optimized database queries for mail-related operations
System configuration enhancements
- Added default system time zone variable for better timezone handling
- Option to see SMTP debug information for troubleshooting
- Enhanced SMTP settings form and tab navigation
- Improved audit configuration and logging capabilities
Security and data handling
- Fixed JSON export formatting with Unicode support and pretty printing (#2283)
- Enhanced security for file downloads and verification
- Better handling of sensitive information in mail attachments
- Improved agent name escaping in various contexts
Performance and stability improvements
- Combined department and department group results for better consistency
- Merged department ID filters for improved data consistency in statistics retrieval
- Enhanced message handling logic in fetch operations
- React app version updates and script reference adjustments
- Better content fetching and caching mechanisms
UI and UX improvements
- Enhanced file body parsing and embed functionality for chat files
- Improved styling and visual feedback for various components
- Better handling of verification states and user interactions
- Enhanced modal windows and form interactions
Developer and debugging improvements
- Option to skip request body in logging for performance
- Enhanced debugging capabilities with better logging options
- Improved database structure documentation and references
- Better error handling and validation throughout the system
