Live Helper Chat 4.60

8 May 2025

Live Helper Chat version 4.60 is now available (major release).

Upgrading to Live Helper Chat 4.60

What's New in Live Helper Chat 4.60

• Disabled operators departments relations will be stored in separate table. Performance improvement.
  
• `Ignore message in Rest API` option in text message. Will avoid message being send inside `previous_visitor_messages_list_url` loop.
  
• Option in chat configuration `Delete chat on close there there is no visitor messages in chat` usefull in case you are using auto chat start in start chat form settings.
  
• `sensitive`, `raw`, `sensitive_raw` prefixes support for `sensitive_{{args.item.msg}}` syntax inside `previous_visitor_messages_list_url` loop
  
• Encrypted variables passing additional options https://doc.livehelperchat.com/docs/custom-fields-and-prefill#how-securely-pass-attributes
  
• JS api to hide need help widget manually. https://doc.livehelperchat.com/docs/javascript-arguments#hide-need-help-widget
  
• Update script to support migration queries.
  

• Fixed an issue where the assigned operator's statistics were not updated if the chat was auto-assigned but handled by another operator.
  
• Optimized database indexing for the online operators widget, improving data fetching speed by 40–50%.
  
• Browser notifications now display unread messages instead of just indicating the assigned chat.
  
• Improved clarity of explanations in mobile settings.
  
• Added support for canned messages in the mobile app.
  
• Implemented a workaround for a Chrome bug: Chromium issue 414284085.
  
• Added the option to display a custom message for connection issues.
  
• Fixed an issue where the widget, when set to embed mode with a popup-on-click action, failed to render. This now properly handles misconfigurations.
  
• The foreach loop in REST API calls now supports a {skip_empty_msg} option to ignore empty messages.
  
• The dropdown search component now aborts previous API calls when a new one is made.
  
• Migrated browser confirm dialogs to modal-based dialogs to resolve a Safari issue where confirm and submit actions were not handled correctly.
  
• Improved user experience when scrolling to previous messages.
  
• Fixed an issue causing double replacements in bot trigger texts.
  
• Added an option to crop visitor-uploaded images to a square in file upload settings.
  
• Option in chat list search by chat close time.
  
• `lh_transfer` table was not cleaned up in some scenarios.
  
• Various minor improvements throughout the system.
  

• In some cases open action was not logged for chats.
  
• Module function can be assigned as `Exclude` type. Allows scenarios then operator has permission to all module functions, but excludes some.
  
• Replaceable variables available in Rest API now also. {{replaceable.<identifier>}}
  
• Option to control after how many characters new row appears in the widget. Widget theme.
  
• Bot individual trigger action can be checked against conditions. Allows easier migration of live bot.
  
• `Login as` was fixed.