HESK 3.4.3
10 April 2023
HESK version 3.4.3 is now available.
Upgrading to HESK 3.4.3
HESK 3.4.3 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply HESK updates as new versions are released, or use Installatron's Clone feature to duplicate an existing HESK install to test the 3.4.3 upgrade prior to applying it live. Get started managing your HESK installations with Installatron
What's New in HESK 3.4.3
- updates for PHP 8.2 depreciated functionality
- ticket reply messages will now auto-save as draft a few seconds after you stop typing
- new email tag %%ATTACHMENTS%% that lists links to attachments to a ticket/reply
- list of attachments will now show directly below %%MESSAGE%% (unless %%ATTACHMENTS%% is used)
- the "Find a ticket" form now allows searching for empty (null) values in fields that allow it
- fix: IMAP fetching using the wrong noval_cert setting
- fix: POP3 fetching will now calculate a reasonable execution time limit
- fix: generated links to attachments in HTML emails are not clickable
- fix: re-sent email notifications include ticket attachments instead of reply attachments
- fix: SQL error in escalate module with overdue tickets and non-standard date format
- fix: if $hesklang['EMAIL_HR'] is defined in custom-text.php, use that one
- fix: some email templates display unsupported tags
- fix: the close button on custom date field hides all the date values
- fix: some custom field input types not marked in red on error
- updated PHPMailer to 6.8.0