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FreeScout

FreeScout is an open source help desk and support application.

Installatron Remote is a one-click solution to install and manage all of your FreeScout websites. Using Installatron helps ensure FreeScout is kept up-to-date and secure, and Installatron features like Clone, Backup and Restore, and Backup Scheduling can save you time. Learn more about Installatron Remote

Informações

AplicativoFreeScout
Categoria suporte
Versão atual1.8.174
Última atualização7 Abril
IdiomasPortuguês do Brasil,
mais 18

Requisitos

Preçográtis
Tamanho da instalação100MB
Licençacódigo aberto

Suporte técnico

FreeScout Site
Suporte do instalador automático Installatron

Aplicativos relacionados

FreeScout is the perfect help desk solution for those who need to provide a professional customer support, but who can not afford to pay for Zendesk or Help Scout.

Features:
  • Unlimited support agents, tickets, mailboxes, etc.
  • 100% Mobile-friendly
  • Multilingual
  • Seamless email integration
  • Much much more
-Desenvolvedor do FreeScout

1.8.174


7 Abril - 100MBAdded
  • Added Hungarian language.

Fixed
  • Fixed "Call to a member function query() on null" when testing fetching (#4614)
  • Trigger thread.before_save_from_request hook for each thread when sending to multiple recipients.
  • Show empty link URL field when inserting a link (#4622)
  • Change Helper::IN_LIMIT to 999 to avoid issues on MariaDB (#4623)
  • Fixed "Asia/Kolkata" timezone name (#4676)
  • Take into account user timezone and time format in "Customer viewed at..." text (#4674)
  • Fixed error when job's payload is empty on Status page (#4673)
  • Do not hide attachments after editing notes or messages (#4678)
  • Remove unprintable characters and invalid unicode characters from uploaded file names (#4681)
  • Fixed retrieving IMAP folders containing single quotes in names (#4682)

Changed
  • Show modal dialogs faster (#4622)

Continuar lendo: https://github.com/freescout-helpdesk/freescout/releases

1.8.173


28 Fevereiro - 100MB1.8.173

Added
  • Show customer ZIP in the customer sidebar (#4606)

Fixed
  • Fixed loadHTML() error on fetching (#4600)
  • Allow to get out of code and citation blocks in the editor (#4607)

Changed
  • Allow to specify the path to GitHub zip archive in module's latestVersionZipUrl parameter (#4611)
  • Allow to specify module.json in module's latestVersionNumberUrl parameter (#4611)

1.8.172

Added
  • Merge customers (#2188)

Fixed
  • Handling boundary split into several parts in email headers (#4567)

1.8.171

Added
  • Allow to set PDO::PGSQL_ATTR_DISABLE_PREPARES via .env variable (#4558)
  • Allow to enable persistent connections for MySQL and PostgreSQL via .env variable (#4566)
  • Updated Swedish translations (#4578)

Fixed
  • Fixed searching conversations and customers on PostgreSQL - issue introduced in the previous release (#4559)
  • Fixed "Undefined variable $protonmail_quote_pos" on fetching - issue introduced in the previous release (#4568)

Changed
  • Show which attachments are embedded in freescout:parse-eml command (#4575)

1.8.170

Fixed
  • Fixed empty body issue introduced in the previous release (#4556)

1.8.169

Added
  • Updated German translation.

Fixed
  • Make encoding check case-insensitive in Header.php (#4519)
  • Increase mailbox imap_sent_folder field max length to 50 symbols (#4533)
  • Fixed "getFullName() on null" error in Conversation.php (#4540)
  • Fixed separating replies in Proton emails (#4537)
  • Added extra Gmail reply separator.
  • Fixed deleting attachments when creating a new conversation from existing thread (#4432)
  • Remove services.php and packages.php from /bootstrap/cache/ when clearing cache (#4536)

Changed
  • Change PHP packages installation order to avoid installing Apache (#4514)
  • Search by user fullname for conversations and customers (#4523)
  • Revert editor blockquote fix (#3811)

Continuar lendo: https://github.com/freescout-helpdesk/freescout/releases

1.8.168


28 Janeiro - 100MB1.8.168

Fixed
  • Fixed "Undefined variable $e" error in Header.php (#4505)
  • Fixed accents and special characters removed from new customer names (#4506)
  • Fixed empty message issue (#4508)
  • Improved compatibility with PHP 8.4 (#4501)

1.8.167

Fixed
  • Fixed "Call to undefined function str_starts_with()" on fetching with PHP 7.x - introduced in the previous release (#4499)
  • Improved PHP 8.4 compatibility (#4501)

Changed
  • Exclude Modules/ folder from composer classmap (#4496)

1.8.166

Fixed
  • Webklex/php-imap: Boundary parsing fixed and improved to support more formats.
  • Webklex/php-imap: "From" address parsing improved and extended to include more cases.
  • Webklex/php-imap: Decode partially encoded address names.
  • Webklex/php-imap: send NOOP connection check once in a second for IMAP.
  • Webklex/php-imap: Fixed attachments with sspecial symbols in filename (; and =).
  • Improved MailHelper::decodeSubject() function.
  • Fixed "iconv_mime_decode(): Malformed string" error in MailHelper::imapUtf8().

Changed
  • Removed <blockquote> from the list of reply separators (#4460)
  • Do not require --mailbox parameter in freescout:parse-eml command.

1.8.165

Fixed
  • Fixed "Trying to access array offset on value of type null" error introduced in previous releases (#4490)

1.8.164

Fixed
  • Fixed an issue with opening conversations ("Accessing array offset on null") introduced in the previous release (#4488)

1.8.163

Fixed
  • Fixed user notification subject missing - issue introduced in the previous release (#4485)
  • Fixed Waiting Since not showing - issue introduced in the previous release (#4486)
  • Webklex/php-imap: Fixed date issue if timezone is UT and a 2 digit year.
  • Webklex/php-imap: Make the space optional after a comma separator.
  • Webklex/php-imap: Query - infinite loop when start chunk > 1.
  • Webklex/php-imap: Better connection check for IMAP.

1.8.162

Added
  • Updated Swedish language.
  • Addeded filters allowing module customisation of email reply and user notification templates (#4477)
  • Added Asia/Colombo timezone to timezone options (#4483)

Fixed
  • Fixed "Call to a member function getFullName() on null" when some user has been deleted from DB (#4467)
  • Replace fread() with fgets() in Webklex/php-imap to avoid possible infinite loops.

Continuar lendo: https://github.com/freescout-helpdesk/freescout/releases

1.8.161


15 Janeiro - 100MBFixes
  • Fixed "Call to a member function getFullName() on null" in Thread.php (#4438)
  • Fixed "Implicit conversion from float to int" error in Guzzle (#4439)
  • Fixed incorrect year returned by User::dateFormat() (#4443)
  • Allow to get out of quote block in the editor (#3811)
  • Fixed deleting attachments when creating a new conversation from existing thread (#4432)
  • Do not remove customer phone when creating a phone conversation without specifying a customer phone number (#4464)

Continuar lendo: https://github.com/freescout-helpdesk/freescout/releases

A demonstração ao vivo fornece demonstrações do FreeScout para fins de avaliação. As demonstrações ao vivo são redefinidas com frequência e são instaladas sem plugins ou temas.

1.8.174

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