osTicket 1.10
4 November 2016
osTicket version 1.10 is now available (major release).
Upgrading to osTicket 1.10
osTicket 1.10 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply osTicket updates as new versions are released, or use Installatron's Clone feature to duplicate an existing osTicket install to test the 1.10 upgrade prior to applying it live. Get started managing your osTicket installations with Installatron
What's New in osTicket 1.10
Enhancements
- Support Passive Email Threading (#3276)
- Introduce the concept of Trusted Proxies and Local Networks (4396f91)
- * Account for agents' name format setting when sorting agents (#3274, 5c548c7)
- Ticket Filters: Support Lookup By Name (#3274, ef9b743)
- Enable preloaded canned responses by default (#3274, 7267531)
Improvements
- Task: Missing Description on create (#3274, 865db9)
- Save task due date on create (#3438)
- Show overlay on forms submit (#3426, #3391)
- upgrader: Fix crash on SequenceLoader (#3421)
- upgrader: Fix undefined js function when upgrading due to stale JS file (#3424)
- Use help topic as the subject line when issue summary is disabled (#3274, 74bdc02)
- PEAR: Turn off peer name verification by default (SMTP) (#3274, 4f68aeb)
- Cast orm objects to string when doing db_real_escape (#3274, e63ba58)
- Save department on __create (#3274, c664c93)
- Limit records to be indexed per cron run to 500 (#3274, 9174bab)