HESK 3.4.4
4 March 2024
HESK version 3.4.4 is now available.
Upgrading to HESK 3.4.4
HESK 3.4.4 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply HESK updates as new versions are released, or use Installatron's Clone feature to duplicate an existing HESK install to test the 3.4.4 upgrade prior to applying it live. Get started managing your HESK installations with Installatron
What's New in HESK 3.4.4
Bug Fixes and Changes
- added "status-" selectors to the list of tickets table to make customization by status easier
- fix: list of tickets should have links HTML formatted in HTML emails
- fix: when changing a ticket category, category-specific custom fields should not be cleared of data
- fix: when printing a ticket, print also the sequential ID if enabled
- fix: possible duplicate custom field ID generated
- fix: use rename instead of copy to move temporary attachments
- fix: don't load the users page without the edit or view users permission
- fix: Uncaught TypeError when submitting a note with disabled attachments
- fix: allow Dynamic Properties in secimg class to avoid PHP 8.2/PHP 9 depreciation errors
- fix: private KB sub-category shows no articles if only private articles are inside
- fix: when parsing emails, check if attachments have attachments
- fix: when detecting first name, valid short first names are ignored
- fix: undefined $hesklang in an OAuth function
- fix: allow blob images in TinyMCE
- fix: reply drafts not deleted on slower requests
- fix: in grouped ticket lists, apply select all check marks on the selected grouping only
- fix: wrong status displayed of a resolved ticket to staff who cannot resolve tickets
- fix: time worked not updated when submitting notes in some cases
- fix: IMAP not respecting custom port setting
- updated third-party libraries