osTicket 1.7.8
19 May 2014
osTicket version 1.7.8 is now available.
Upgrading to osTicket 1.7.8
osTicket 1.7.8 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply osTicket updates as new versions are released, or use Installatron's Clone feature to duplicate an existing osTicket install to test the 1.7.8 upgrade prior to applying it live. Get started managing your osTicket installations with Installatron
What's New in osTicket 1.7.8
Enancements
- Quick print drop down on ticket print button
- Administrator is no longer notified on rejected tickets
Bugs
- Always notify department manager, even if ticket is automatically assigned
- Team and department members be notified on assignment and transfer
- Some inline images might not be detected as attachments (osTicket/osTicket-1.8#708)
- Ticket Assignment Alert can now be disabled (globally) (osTicket/osTicket-1.8#839)
- Ticket Assignment Alerts can now be disabled for teams (osTicket/osTicket-1.8#894)
- Assigned Agents (and Team) would not be notified of new note if ticket were closed (osTicket/osTicket-1.8#903)
- Fix `web.config` for newly patched IIS servers
- banlist: Trim new entries and updates via web form (osTicket/osTicket-1.8#837)