osTicket 1.7.3
1 November 2013
osTicket version 1.7.3 is now available.
Upgrading to osTicket 1.7.3
osTicket 1.7.3 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply osTicket updates as new versions are released, or use Installatron's Clone feature to duplicate an existing osTicket install to test the 1.7.3 upgrade prior to applying it live. Get started managing your osTicket installations with Installatron
What's New in osTicket 1.7.3
Enhancements
- Ticket thread items are now available for email templates (#790)
- Support MySQL servers on a non-standard port number, which is also not set in the `php.ini` file (#775)
Bugfixes
- Fix email handling where the character set advertised is `us-ascii` but `iso-8859-1` was intended (#770)
- Ticket source is now editable (#772, #777)
- Email parsing would crash if `Reply-To` header was not found (#780)
- CSRF token creation would fail on some Windows installations (#771, #776)
- Tickets without an SLA set would never go overdue (#757, #767)
- FAQ search now hits category names (#781)
- FAQ search hits are sorted by article title now (#786)
- Email replies with nothing before the quoted response marker should remain as is (#787)
- CAPTCHA responses are now considered case-insensitive (#823)
- `References` email header how includes the parent email `Message-Id` (#825)
- Email attachment parsing would crash if the `Content-Disposition` header had no parameters (#828)
- Date format on the jQuery-UI datepicker is admin configurable now (#829)
Performance
- Scanning deleting orphaned files is much faster (#773, #778)