Live Helper Chat 3.38
9 June 2020
Live Helper Chat version 3.38 is now available.
Upgrading to Live Helper Chat 3.38
Live Helper Chat 3.38 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply Live Helper Chat updates as new versions are released, or use Installatron's Clone feature to duplicate an existing Live Helper Chat install to test the 3.38 upgrade prior to applying it live. Get started managing your Live Helper Chat installations with Installatron
What's New in Live Helper Chat 3.38
3.38
Bug fixes and improvements
- Bot conditional response changes
- Chinese three dialects added as possible language options.
- Group chat tabs have indication about unread messages.
- Option for operator to change other operator online status directly from online operators widget.
3.37
New Feature
- Someone in the forum asked for a statistic regarding bot. So you can have one now :)
3.36
Bug fixes and improvements
- Option to set yourself as always online. Usefull if you are using telegram and do not want to setup department online hours.
- Auto responder has option to send notice to visitor if operator is speaking his language.
- Operator profile look improvements.
3.35
Bug fixes and improvements
- Group chats between operators
- More Rest API arguments for fetchmessages call
- In prefill variables workflow you can now prefill any chat variable you want.
- Files attatchement modal window is larger and has preview of images
- Password field type for custom variables defined from back office.
- And various other small changes
3.34
Bug fixes and improvements
- Canned messages new interface
- Passing variable has option to be persistent. It means variable in online visitors list will be preserved even if afterward it won't be passed.
- Offline messaging will respect priority and passed department.
- If NodeJS is enabled we should not be executing check messages call. Because NodeJS does that for us.
- Send Video in bot now supports iframes. So you can embed youtube video.
- If department was assigned to department group, operators max_chats limit was not respected.
- Rest API for adding user messages will return message data itself.
- Co-browsing new modal window for requesting screen share.
- Hash tag functionality for canned messages now has columns supports and left,right navigation between columns.
- New line were not respected if image was send in between operator messages.
- Canned messages has full HTML preview.
- RFC6265 Compatible cookie
- CLI Install update to recent version.
- Few fixes for PHP 7.4.5 compatibility.
3.33
Bug fixes and improvements
- Cookie path argument.
- Operator to operator chat improvements.
- Admin fields now can be prefilled.
- Hidden if prefilled option.
- Option to define explicitly in back office on what domains caht will work.
- If embed mode is used and leave a message is disabled and offline_redirect is provided. Live Helper Chat will redirect customer to provided page.
- Notifications about new messages will blink page title.
- Unread messages will be played only if page is not focused.
- Option to disable javascript embed in other pages.
3.32
Bug fixes and improvements
- Rest API Response trigger type. You will be able to integrate any third party API easily.
- Added protection against recursion if some messes around and calls itself in bot building workflow.
- Option to set default actions for unknown button click.