Live Helper Chat 2.71
10 August 2017
Live Helper Chat version 2.71 is now available.
What's New in Live Helper Chat 2.71
- Option in autoresponder to set visitor redirection to survey if visitor does not respond for n seconds.
- Option to configure what should happen on transfer to department: Leave assigned user or not, Make chat status pending or not, Remove assigned user or not.
- Option for operator to configure show alert or not then chat is transferred directly to them.
- If chat is transferred to operator and operator opens chat directly from transfer record will be removed also.