4 March 2020
HESK version 3.0.2 is now available.
Upgrading to HESK 3.0.2
HESK 3.0.2 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply HESK updates as new versions are released, or use Installatron's Clone feature to duplicate an existing HESK install to test the 3.0.2 upgrade prior to applying it live. Get started managing your HESK installations with Installatron
What's New in HESK 3.0.2
- fix: settings for POP3 fetching not saving
- fix: the style of subject and message inputs changes when selecting a ticket template
- fix: issues with selecting drop-down select box values
- fix: cannot change ticket status to "New"
- fix: unable to append or select canned responses in some situations
- fix: duplicate "Assign this ticket to myself" in the reply form
- fix: ticket details not responsive in Edge
- fix: Undefined offset notice in ticket history
- tickets with status "Critical" now have a distinctive background color in ticket list
- minor styling and usability changes