HESK 2.5.2
13 October 2013
HESK version 2.5.2 is now available.
Upgrading to HESK 2.5.2
HESK 2.5.2 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply HESK updates as new versions are released, or use Installatron's Clone feature to duplicate an existing HESK install to test the 2.5.2 upgrade prior to applying it live. Get started managing your HESK installations with Installatron
What's New in HESK 2.5.2
- reports now include "Time worked" summary
- modified sorting by "Last Replier" field. Staff will be sorted first (by ID), then customers by name
- fix: toggling limit of categories and features for users should be controlled by selected admin value
- fix: checking if temporary file exists may cause problems with open_basedir in effect
- fix: disabled attachments in version 2.5.x don't load all required functions
- fix: knowledgebase categories have problems with % char in their name
- fix: anti-SPAM question doesn't accept 0 as a valid answer
- updated TinyMCE to 3.5.9