osTicket 1.9.6
16 March 2015
osTicket version 1.9.6 is now available (security release).
Upgrading to osTicket 1.9.6
osTicket 1.9.6 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply osTicket updates as new versions are released, or use Installatron's Clone feature to duplicate an existing osTicket install to test the 1.9.6 upgrade prior to applying it live. Get started managing your osTicket installations with Installatron
What's New in osTicket 1.9.6
Enhancements
- New Message-Id system allowing for better threading in mail clients (#1549, #1730)
- Fix forced session expiration after 24 hours (#1677)
- Staff panel logo is customizable (#1718)
- Priority fields have a selectable default (instead of system default) (#1732)
- Import/Export support for file contents via cli (#1661)
Improvements
- Fix broken links in documentation, thanks @Chefkeks (#1675)
- Fix handling of some Redmond-specific character set encoding names (#1698)
- Include the user's name in the "To" field of outbound email (#1549)
- Delete collaborators when deleting tickets (#1709)
- Fix regression preventing auto-responses for staff new tickets (#1712)
- Fix empty export if ticket details form has multiple priority fields (#1732)
- Fix filtering by list item properties in ticket filters (#1741)
- Fix missing icon for "add new filter", thanks @Chefkeks (#1735)
- Support Firefox v6 - v12 on the file drop widget (#1776)
- Show update errors on access templates (#1778)
- Allow empty staff login banner on update (#1778)
- Fix corruption of text thread bodies for third-party collaborator email posts (#1794)
- Add some hidden template variables to pop out content (#1781)
- Fix missing validation for user name and email address (#1816, eb8858e)
- Turn off search indexing when complete, disable incorrectly implemented work breaking, squelch error 1062 email from search backend (afa9692)
- Fix possible out of memory crash in custom forms (#1707, 0440111)
Performance and Security
- Fix generation of random data on Windows® platforms (#1672)
- Fix possible DoS and brute force on login pages (#1727)
- Fix possible redirect away from HTTPS on client login page, thanks @ldrumm (#1782)