osTicket 1.8.7
9 January 2015
osTicket version 1.8.7 is now available (security release).
Upgrading to osTicket 1.8.7
osTicket 1.8.7 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply osTicket updates as new versions are released, or use Installatron's Clone feature to duplicate an existing osTicket install to test the 1.8.7 upgrade prior to applying it live. Get started managing your osTicket installations with Installatron
What's New in osTicket 1.8.7
Improvements
- Consider auto response checkbox and department setting for new ticket by staff (#1509)
- Properly handle alert and auto response flags from API (#1435), thanks @stevepacker
- Do not reopen tickets for automated responses (#1529)
- Display FAQ article consistently on client portal (#1553)
- Avoid wrapping password reset URLs on text emails (#1558)
- Forbid disabling the only active administrator (#1569)
- Searching for tickets searches to midnight of the end date (#1572), thanks @grintor
- Fix rejection of tickets by filter, even if a previous matching filter would stop on match (#1644)
- Fix matching of User / Email Address in ticket filters (#1644)
- Skip team assignment alert on new ticket if assigned to an agent (fddb3c7)
- Fix release of ticket lock when navigating away from ticket view (#1552)
Performance and Security
- Fix possible XSS vulnerability in sortable table view pages (#1639)