osTicket 1.8.1
19 February 2014
osTicket version 1.8.1 is now available (major release).
Upgrading to osTicket 1.8.1
osTicket 1.8.1 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply osTicket updates as new versions are released, or use Installatron's Clone feature to duplicate an existing osTicket install to test the 1.8.1 upgrade prior to applying it live. Get started managing your osTicket installations with Installatron
What's New in osTicket 1.8.1
Enhancements
- Ticket filters support matching on email To and Cc fields (#529)
- Microsoft® TNEF emails are supported (#555, 0890481, #567)
- Popup summary and collaborator list on ticket queue page (#521)
Bugs
- New ticket by staff adds recipient and staff context to email templates (#527)
- Forbid password reset for non-local users (#570)
- Allow an administrator to lift the force password change flag (#570)
- Locks are released on logout (#522)
- Text email footnotes are written as [title]#
- Fix E_STRICT annoyance from class.config.php (#518)
- Fix dashboard report timeframe for non-US date formats (#520)
- Fix dashboard report ending "period" (#520)
- Fixup Message-Id and Delivered-To for encapsulated messages (#528)
- Fix several issues with display and download of attachments (#530)
- Fix sending a reply email if requested not to (#531)
- Much better compatibility implementation of the mbstring module (#517)
- Consider the delivered-to header in finding the system email (#535)
- Only consider collaborators if the receiving system email is identified (#537)
- Do not consider delivered-to addresses as collaborators (#544)
- Ticket variables are available in templates regardless of case (#545)
- Allow advanced search on any priority regression (#547)
- Assume iso-8859-1 MIME body encoding if not specified (#551)
- Fix email address list parsing on bad MIME headers (#560)
- Automatically detect file MIME type if not specified (ac42e62)
- Fix login issue when upgrading from osTicket 1.6 (#571)
- Add new features to the storage API to implement Amazon S3 (#515)
- Fix attachment corruption on some documents like PDFs (#576)
Performance and Security
- Reuse SMTP connections where possible (#462)
- Enforce max file size for attachments sent via API (#568)
- Support auditing login attempts (#559)
- Avoid auth strikeouts when not attempting a login (#559, #523)