osTicket 1.8.0.3
19 February 2014
osTicket version 1.8.0.3 is now available.
Upgrading to osTicket 1.8.0.3
osTicket 1.8.0.3 can be upgraded to (or installed) using any of Installatron's products. Use Installatron's optional Automatic Update feature to automatically apply osTicket updates as new versions are released, or use Installatron's Clone feature to duplicate an existing osTicket install to test the 1.8.0.3 upgrade prior to applying it live. Get started managing your osTicket installations with Installatron
What's New in osTicket 1.8.0.3
Enhancements
- Much better email bounce detection (#461, #474)
- Microsoft® TNEF emails are supported (#555, 0890481, #567)
- Handle messages forwarded as message/rfc822 content type (#482)
- [Esc] key cancels popup dialogs (#465)
- New ticket by staff workflow is simplified (#543)
Bugs
- 'Priority' column is included in the ticket queue export (#451)
- Retry queries on MySQL error 1213 (#493)
- Client login email is not case-sensitive (398cbc7)
- Drop silly border on text emails if HTML ticket thread is disabled (439a32a)
- Fix ticket submission error if client is already logged in (#469)
- Fix fetching from more than 10 mail accounts (#468)
- Fix clickable links ending with punctuation (#497)
- Fix whitespace mangling of Unicode text with non-breaking-spaces (#502)
- Fix image size set to zero when images are added to drafts (#504)
- Correctly detect php-dom extension (#503)
- Fix delivery issue of emails delivered to group mailboxes (#510)
- Fix E_STRICT annoyance from class.config.php (#518)
- Fix dashboard report timeframe for non-US date formats (#520)
- Fix dashboard report ending "period" (#520)
- Fixup Message-Id and Delivered-To for encapsulated messages (#528)
- Much better compatibility implementation of the mbstring module (#517)
- Consider the delivered-to header in finding the system email (#535)
- Ticket variables are available in templates regardless of case (#545)
- Allow advanced search on any priority regression (#547)
- Fix email address list parsing on bad MIME headers (#560)
- Automatically detect file MIME type if not specified (ac42e62)
- Fix login issue when upgrading from osTicket 1.6 (#571)
- Fix attachment corruption on some documents like PDFs (#576)
Performance and Security
- Reuse SMTP connections where possible (#462)
- Enforce max file size for attachments sent via API (#568)