Live Helper Chat 4.41

24 June 2024

Live Helper Chat version 4.41 is now available (major release).

Upgrading to Live Helper Chat 4.41

What's New in Live Helper Chat 4.41

• Departments now have individual `Ignore operator status` settings.
  

• Visitors statistic charts are now generated much faster using database implementation.
  
• Iframe bot response type now supports forms.
  
• If same department alias is used for multiple departments, online status check will use department sort priority.
  
• Canned messages hashtag list will indicate we hit limit and not all results are rendered.
  
• Page based invitations now can be combined with general ones. https://doc.livehelperchat.com/docs/proactive#how-to-setup-url-based-invitations
  
• Offline form submit will use very first passed department to match online chat logic.
  
• Operators will be to test notifications from their account.
  
• Various other fixes.
  

• https://github.com/LiveHelperChat/electron/releases Electron app was updated to 124 chrome version.
  
• If Rest API was used as "raw_{some_var}" and variable had a quote at the end, it was incorrectly encoded resulting in broken JSON.
  
• Added support for large numbers of chats/e-mails export from ElasticSearch extension.
  
• Fixed some of the icons in dashboard widgets after migration to svelte.
  
• Edge case fixes for the widget and ignoring some of the errors because of to old browsers version.
  
• Fixes for DeppL language translation services.
  
• Keyword in ElasticSearch always will be a GET parameter to avoid hitting apache path length limit.
  
• Handle missing file after e-mail import so it's correctly downloaded viewing e-mail from back office.
  
• Logging will handle incorrect UTF characters.
  
• Fix for https://github.com/LiveHelperChat/livehelperchat/issues/2003
  
• Deleting chats from list had a limit. It should not have and delete all selected chats.
  
• Online visitors attribute filter sometimes was lost.
  
• Online operators tab was migrated to Svelte also.
  
• Mobile app was not working because of incorrect expression in SQL while two tables are used under JOIN condition.
  
• Ignore invalid JSON characters in e-mail module.
  

• Bot commands can can be sorted by position
  
• Sent e-mails now can be copied to imap in the background if php-resque is used.
  

• Options to execute bot commands from chat UI directly without typing them.
  
• Online operators widget has a lot of new functions and indicators.
  
• Messages in back office has indicator were they sent by auto responder.
  
• Material symbols icons were updated.
  
• More gracefull errors handling in transfer workflow.
  

• Colored subject support for mail modules
  
• Views were missing subjects and some lists colors
  
• Online status check now has option to cache it's status for one minute.
  
• Fixed bold style in some places which were using old bootstrap bold text class.
  
• Add icon bot response type now has possibility to change nick bold style and color.
  
• Offline e-mail template now can strictly send all e-mails to one recipient and ignore department e-mail.
  

• Audit log was recoding errors in incorrect time zone.
  
• Subjects now can be pinned and be shown on Pending/Bot/Active/My Chats widgets chats
  
• Incoming webhook fixes for base64decode files
  
• Department stats were missing if department group was not used.
  
• Audit log now has an export function.
  
• Audit log time filter was fixed.