Have you got installer problems? Then you've come to the right place!

If your installer isn't installing, the first place to check is the Installatron logs. These can be viewed from Administration, or if you need to see more than just the last few lines you can find them here:

/var/installatron/logs

The filesystem_log is usually the most useful as it logs the result of every $this-> command. The fetch_log logs the result of every call to a URL, so that includes all control panel API calls, all downloads, and all $this->fetch() commands.

Browse before for some of the more common installer problems and their fixes.

• archive 'main' not found
• my installer isn't listed in New Install

CAUSE

Installatron failed to download the 'main' archive.

For custom installers the causes are usually either a) the archive is not at a publically accessible location, or b) the MD5 value is wrong.

DOWNLOAD LOCATION SOLUTION

Make sure that the URL to the archive can be downloaded with a wget command from the server. If wget can get the file then Installatron can too.

INCORRECT MD5 VALUE SOLUTION

The MD5 value, used to check that the archive has downloaded correctly, is not shown in the Editor GUI at this time so to fix it you need to:

1/ Go to the Source Editor tab and scroll down to the version info textarea (it contains the archive info).
2/ Delete the md5= value. If you know the correct md5 value you can add it here. Then save.
3/ If you didn't know the correct md5 value, go to the Version Info tab and then save. This will download the archive and find the md5 value.

CAUSE

If the installer is listed in Administration > Access Groups > Edit but is not showing in the Script Browser when creating a new install then the cause is usually requirement filtering.

SOLUTION

Check the requirements you have configured for the script (Editor > Version Info > Requirements) and compare them with the Administration > Settings > Requirements configuration in Installatron.