Account setup for Installatron remote

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klaypigeon
Posts: 1
Joined: Sat Oct 03, 2015 10:03 pm

Account setup for Installatron remote

Postby klaypigeon » Sat Oct 03, 2015 10:10 pm

I just keep getting the message
Unable to link provided FTP account with provided Website location. Are there entered paths correct?

I can't figure out what I am doing wrong, nor can I find any documentation on how to set up my local account to allow proper access. I selected ssh option for my vps. It is pretty straight forward ssh port, url, IP, /path etc Any ideas or links to documentation would be appreciated.

Phil
Staff
Posts: 486
Joined: Tue Jun 19, 2007 6:06 am

Re: Account setup for Installatron remote

Postby Phil » Sun Oct 04, 2015 12:53 am

Hello,

Check the SSH path entered. Typically for SSH a full path must be entered, e.g. /home/user123/public_html/ instead of just /public_html/

Let me know if issues persist.

Thank you,
Phil
Phillip Stier
Installatron Co-Founder


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