Installatron no installing Magento updates and crashing server

Regarding problems encountered while using the website owner interface.
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Jimnibob
Posts: 4
Joined: Sun Nov 08, 2015 6:18 am

Installatron no installing Magento updates and crashing server

Post by Jimnibob » Thu Nov 12, 2015 2:41 am

Hi,

I am having difficulty using Installatron to run Magento version updates as my web host says the Installatron script it runs is overloading and crashing the server. They are suggestion I avoid using Installatron and install updates manually.

The kind of error messages I am getting are;
  • mySQL server status failed
  • spamd serve status failed
  • mySQL out of memory
Can anyone suggest a solution to this in order to prevent Installatron overloading the server so I can continue to use it?

Thanks

Josh
Staff
Posts: 131
Joined: Wed Jul 07, 2010 3:53 pm
Location: USA

Re: Installatron no installing Magento updates and crashing server

Post by Josh » Thu Nov 12, 2015 8:49 am

Greetings,

I'm sorry to hear about the trouble.

To clarify, an Installation-owned process is using excessive memory when it attempts to update Magento, which causes other processes to run out of memory?

Do you have shell access to execute a few commands to give us better insight into the problem?

Best regards,
Josh

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