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Licence Agreement not Accepted

Posted: Mon Feb 29, 2016 10:41 pm
by hawkangel
Hi there,

Whenever I am attempting to use installatron via Cpanel to install Wordpress, I am accepting the licence agreement (WordPress 4.4.2 EULA) and I get an error in red :

! To install this application you must agree to the end user license agreement.

I am specifically choosing the radio button that has 'I accept the license agreement' and not 'I do not accept the license agreement' yet I am getting the same error.

Re: Licence Agreement not Accepted

Posted: Tue Mar 01, 2016 6:49 pm
by hawkangel
No response? I even raised a ticket with support and didn't get a response.

Re: Licence Agreement not Accepted

Posted: Tue Mar 01, 2016 6:57 pm
by Phil
Hello,

I'm unable to reproduce this error.

To clarify, which browser, browser version, and operating system is this experienced under?

Thank you,
Phil

Re: Licence Agreement not Accepted

Posted: Tue Mar 01, 2016 7:01 pm
by hawkangel
Safari 5.1.10 using Mac OS X 10.6.8.

Re: Licence Agreement not Accepted

Posted: Tue Mar 01, 2016 7:05 pm
by hawkangel
Ok, I tried under google chrome. Just worked.

Re: Licence Agreement not Accepted

Posted: Wed Mar 02, 2016 12:50 pm
by Phil
Hello,

Thanks for the report. I suspect this is a compatibility with Safari 5.1. We'll add a note to the troubleshooting guide for this version.

Thank you,
Phil