Licence Agreement not Accepted

Regarding problems encountered while using the website owner interface.
hawkangel
Posts: 4
Joined: Mon Feb 29, 2016 10:38 pm

Licence Agreement not Accepted

Postby hawkangel » Mon Feb 29, 2016 10:41 pm

Hi there,

Whenever I am attempting to use installatron via Cpanel to install Wordpress, I am accepting the licence agreement (WordPress 4.4.2 EULA) and I get an error in red :

! To install this application you must agree to the end user license agreement.

I am specifically choosing the radio button that has 'I accept the license agreement' and not 'I do not accept the license agreement' yet I am getting the same error.

hawkangel
Posts: 4
Joined: Mon Feb 29, 2016 10:38 pm

Re: Licence Agreement not Accepted

Postby hawkangel » Tue Mar 01, 2016 6:49 pm

No response? I even raised a ticket with support and didn't get a response.

Phil
Staff
Posts: 488
Joined: Tue Jun 19, 2007 6:06 am

Re: Licence Agreement not Accepted

Postby Phil » Tue Mar 01, 2016 6:57 pm

Hello,

I'm unable to reproduce this error.

To clarify, which browser, browser version, and operating system is this experienced under?

Thank you,
Phil
Phillip Stier
Installatron Co-Founder

hawkangel
Posts: 4
Joined: Mon Feb 29, 2016 10:38 pm

Re: Licence Agreement not Accepted

Postby hawkangel » Tue Mar 01, 2016 7:01 pm

Safari 5.1.10 using Mac OS X 10.6.8.

hawkangel
Posts: 4
Joined: Mon Feb 29, 2016 10:38 pm

Re: Licence Agreement not Accepted

Postby hawkangel » Tue Mar 01, 2016 7:05 pm

Ok, I tried under google chrome. Just worked.

Phil
Staff
Posts: 488
Joined: Tue Jun 19, 2007 6:06 am

Re: Licence Agreement not Accepted

Postby Phil » Wed Mar 02, 2016 12:50 pm

Hello,

Thanks for the report. I suspect this is a compatibility with Safari 5.1. We'll add a note to the troubleshooting guide for this version.

Thank you,
Phil
Phillip Stier
Installatron Co-Founder


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