Cloning Web Calendar - Problem and Advice?

Regarding problems encountered while using the website owner interface.
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stuseattle
Posts: 1
Joined: Tue Jul 03, 2012 5:03 pm

Cloning Web Calendar - Problem and Advice?

Post by stuseattle » Tue Jul 03, 2012 5:06 pm

We're trying to move our WebCalendar installation from one domain to another, on the same server/account, but keep running into a problem. We enter the information requested, choosing to let the software handle the databases, but when we try it, we get:

! Unable to determine installed application database information. Please contact support for assistance.

Any advice you could offer on how to clone or move WebCalendar from one site to another would be greatly appreciated.

stu

Phil
Staff
Posts: 490
Joined: Tue Jun 19, 2007 6:06 am

Re: Cloning Web Calendar - Problem and Advice?

Post by Phil » Wed Jul 04, 2012 9:09 am

Hello,

Sorry to hear about the problem.

We've been able to reproduce this error and a fix will be included in 8.0.3 which is due for release early next week.

Thank you,
Phil
Phillip Stier
Installatron Co-Founder

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