error with remote wordpress installation

Regarding problems encountered while using the website owner interface.
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mfacer
Posts: 4
Joined: Mon Apr 02, 2012 9:26 am

error with remote wordpress installation

Post by mfacer » Mon Apr 02, 2012 9:49 am

Hi. I have been trying to install wordpress using your remote option. I enter all the details but when I click "next" on the wizard - nothing happens.

I think there's a javascript error when I look at firebug. Also - I would expect it to be screens asking for my details, but it's all on one page - there are LOTS of fields for admin username and passwords??

Thanks.

Phil
Staff
Posts: 490
Joined: Tue Jun 19, 2007 6:06 am

Re: error with remote wordpress installation

Post by Phil » Mon Apr 02, 2012 10:46 am

Hello,

Sorry to hear about the problem. I wasn't able to reproduce this.

Please let us know the OS, browser, and browser version you're using. Feel free to open a ticket to provide this information to us privately.

Thank you,
Phil.
Phillip Stier
Installatron Co-Founder

mfacer
Posts: 4
Joined: Mon Apr 02, 2012 9:26 am

Re: error with remote wordpress installation

Post by mfacer » Mon Apr 02, 2012 10:59 am

Hi - no problem! I have tried in Firefox 11.0 and Chrome 18.0.1025.142
(all on Windows XP)
also internet explorer 8 - but hey - that's rubbish anyway.

here's what the screen looks like on all the browsers...

Image

If it helps, I get the following error from firebug

Code: Select all

i_cs.refresh is not a function

mfacer
Posts: 4
Joined: Mon Apr 02, 2012 9:26 am

Re: error with remote wordpress installation

Post by mfacer » Mon Apr 02, 2012 11:05 am

ps) I have used installatron LOTS on my shared server (and I LOVE it!!) . I now have a dedicated server which doesn't have it installed, so that's why I am trying to do the remote install!

Phil
Staff
Posts: 490
Joined: Tue Jun 19, 2007 6:06 am

Re: error with remote wordpress installation

Post by Phil » Mon Apr 02, 2012 11:20 am

Hello,

We were actually able to identify a case under which this was reproducible. Please give it another try.

Thanks,
Phil.
Phillip Stier
Installatron Co-Founder

mfacer
Posts: 4
Joined: Mon Apr 02, 2012 9:26 am

Re: error with remote wordpress installation

Post by mfacer » Tue Apr 03, 2012 9:12 am

Thanks Phil - it's working perfectly now!!

Thank you :)

Phil
Staff
Posts: 490
Joined: Tue Jun 19, 2007 6:06 am

Re: error with remote wordpress installation

Post by Phil » Tue Apr 03, 2012 11:58 am

Hello,

That's great to hear. :)

Cheers,
Phil
Phillip Stier
Installatron Co-Founder

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