The Installtron has failed....

Regarding problems encountered while using the website owner interface.
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JeanGenie
Posts: 1
Joined: Thu Jun 11, 2009 9:10 am

The Installtron has failed....

Post by JeanGenie » Thu Jun 11, 2009 9:17 am

Hi

I am a client of a server owner who has been waiting for the installatron to be fixed for days now. Each time myse;f or any of my clients access the Installatron via cPanel we get this:-

Internal Server Error

Premature end of script headers: /usr/local/cpanel/base/3rdparty/installatron/index.cgi: Please check / usr / local / cpanel / logs / error_log for the exact error.

The IP Address for the server is:-

208.88.124.90

Its owned by toxichost.co.uk

I ahve asked for the reasons why its down but keep being told you are aware of it and are in process of getting it fixed. Can anyone advise me of something I could give to toxichost to re-enable the system please.

Many thanks
"Keeps all your dead hair for making up underwear".....

Phil
Staff
Posts: 490
Joined: Tue Jun 19, 2007 6:06 am

Re: The Installtron has failed....

Post by Phil » Thu Jun 11, 2009 9:47 am

Hello,

We're not aware of any outstanding issues for this server. Kindly ask your provider to open a ticket with us at https://secure.installaron.com/tickets . We will be able to have a look at it immediately.

Thanks,
Phil.
Phillip Stier
Installatron Co-Founder

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