Error: Unable to download file.

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stugster
Posts: 5
Joined: Tue Mar 18, 2008 3:22 am

Error: Unable to download file.

Post by stugster » Wed Jun 18, 2008 12:28 pm

Updating Locale... | / - \ done.

Updating Installers... | / - \ |Error: Unable to download file.

Installatron was unable to download the remote file `http://www.********.co.uk/ro.xml'.

Make sure this server can connect to one of data1.liquenox.com, data2.liquenox.com or data3.liquenox.com.

This log entry was created for the failure:
2008-06-18T13:27:27-04:00 FAILURE [3; /usr/bin/curl] http://www.*********.co.uk/ro.xml [http code=0; timeout=2]

Aborting.



Any ideas?

Rowan
Staff
Posts: 235
Joined: Tue Jun 19, 2007 7:39 am

Re: Error: Unable to download file.

Post by Rowan » Thu Jun 19, 2008 3:19 am

Hi,

This sort of thing would usually be caused by routing or DNS problems between your server and the file, or the "fetch library" used by Installatron to download files is not working (in which case you can try a different library in Administration > Settings > Libraries if you have more than one installed).

If you have any more questions, open a support ticket:

https://secure.liquenox.com/tickets

Rowan.

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