Error: Unable to download file.

For urgent and private issues, open a support ticket instead of posting:
Posts: 5
Joined: Tue Mar 18, 2008 3:22 am

Error: Unable to download file.

Postby stugster » Wed Jun 18, 2008 12:28 pm

Updating Locale... | / - \ done.

Updating Installers... | / - \ |Error: Unable to download file.

Installatron was unable to download the remote file `http://www.********'.

Make sure this server can connect to one of, or

This log entry was created for the failure:
2008-06-18T13:27:27-04:00 FAILURE [3; /usr/bin/curl] http://www.********* [http code=0; timeout=2]


Any ideas?

Posts: 235
Joined: Tue Jun 19, 2007 7:39 am

Re: Error: Unable to download file.

Postby Rowan » Thu Jun 19, 2008 3:19 am


This sort of thing would usually be caused by routing or DNS problems between your server and the file, or the "fetch library" used by Installatron to download files is not working (in which case you can try a different library in Administration > Settings > Libraries if you have more than one installed).

If you have any more questions, open a support ticket:


Return to “Administrative Technical Discussion and Troubleshooting”

Who is online

Users browsing this forum: No registered users and 4 guests