Our users are seeing 403 errors on the application 'thumbnails' in Installatron. We are definitely certain this is due to the fact we are running this particular Installatron environment on a (dev) server which has Apache configured to deny incoming connections from IP's not on the local network. When we disable the respective deny rule in Apache, the thumbnails generate normally.
So this begs the question, are the thumbnails being generated from a 'snapshot' script hosted somewhere at installatron.com? We would love to just have an IP or range of IP's we could allow in Apache to get thumbnails working - if possible. We already have the following to addresses allowed, but that does not seem to help:
Code: Select all
Allow from 22.214.171.124 # Installatron 1
Allow from 126.96.36.199 # Installatron 2
Thanks for any help or advice!