Error: Unable to determine control panel user name. Technica

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frajaweb
Posts: 1
Joined: Sun Jun 24, 2012 11:16 am

Error: Unable to determine control panel user name. Technica

Postby frajaweb » Sun Jun 24, 2012 11:39 am

I'm getting the following error after a fresh install on a fresh VPS with CentOS 6.2 64bit and DirectAdmin 1.4.11 with LOGIN_KEYS enabled.

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Error: Unable to determine control panel user name. Technical Error: User not set by API::initSession and no valid POSIX user for UID `9999'.


Followed installation procedure:

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rpm -Uvh http://data1.installatron.com/installatron-plugin-directadmin-8.0.1-1.noarch.rpm


The following message is deisplayed:

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Checking for existing Installatron Plugin install... detected v8.0.1.

warning: /usr/local/installatron/installatron-plugin-directadmin-8.0.1-1.noarch.rpm: Header V3 DSA/SHA1 Signature, key ID 87db595e: NOKEY
Installing... sh: at: command not found
done.


The Troubleshooting guide did not resolve this issue.

What can I try next?

Phil
Staff
Posts: 486
Joined: Tue Jun 19, 2007 6:06 am

Re: Error: Unable to determine control panel user name. Tech

Postby Phil » Sun Jun 24, 2012 9:01 pm

Hello,

The command you executed looks correct, and the new DA login keys feature shouldn't be causing this error.

Please make sure the admin= value set in /usr/local/installatron/etc/settings.ini is set to the main DA administrator's login name. This is usually "admin", so the line ends up looking like:

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admin=admin

If issues persist, open a ticket and include SSH root login details. We'll be able to get Installatron installed correctly for you.

Thanks,
Phil
Phillip Stier
Installatron Co-Founder


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