i just purchased but admin->installatron says "not enabled"

For urgent and private issues, open a support ticket instead of posting: https://secure.installatron.com/tickets
lkbryant
Posts: 7
Joined: Sun Nov 18, 2007 4:51 pm

i just purchased but admin->installatron says "not enabled"

Postby lkbryant » Sun Nov 18, 2007 4:53 pm

i just purchased it but I am getting this message when i try to access installatron

"Installatron is not enabled on this account."

i am on centos 5 w/ php 5.2.3 on directadmin.

please help.

thanks.

lkbryant
Posts: 7
Joined: Sun Nov 18, 2007 4:51 pm

Re: i just purchased but admin->installatron says "not enabled"

Postby lkbryant » Sun Nov 18, 2007 4:55 pm

i noticed that this is the error im getting when i restart apache

Failed loading /usr/local/directadmin/plugins/iTron/ioncube/ioncube_loader_lin_5.2.so: /usr/local/directadmin/plugins/iTron/ioncube/ioncube_loader_lin_5.2.so: cannot open shared object file: No such file

the .so file is there but why couldnt it load it?

Rowan
Staff
Posts: 235
Joined: Tue Jun 19, 2007 7:39 am

Re: i just purchased but admin->installatron says "not enabled"

Postby Rowan » Sun Nov 18, 2007 7:29 pm

Hi,

I replied to your support ticket.

Cheers,
Rowan.


Return to “Administrative Technical Discussion and Troubleshooting”

Who is online

Users browsing this forum: No registered users and 3 guests