Admin is fine, but user gets "Connection has been lost..."

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ermis
Posts: 28
Joined: Thu Mar 20, 2008 8:00 am

Admin is fine, but user gets "Connection has been lost..."

Post by ermis » Tue Dec 30, 2008 5:38 am

The other day we installed DA on our new FreeBSD7 machine, and running the programs off the ports collection, just to make it easier and more secure/stable.

After running into a small snag while installing Installatron (libm.so.4 could not be found, but libm.so.5 was present, so a symlink fixed that) we could configure Installatron the way we want it.

But when a user logs in and goes to Installatron he gets the message "Connection has been lost. This is probably because your session has expired."

Reinstallation makes no difference.

I can't find any reason why this is so.

Rowan
Staff
Posts: 235
Joined: Tue Jun 19, 2007 7:39 am

Re: Admin is fine, but user gets "Connection has been lost..."

Post by Rowan » Tue Dec 30, 2008 5:53 am

Hi,

Can you open a support ticket for this problem, and mention the locale used by that user, and if it's not english does it work if you switch to english, and also what web browser is used, and whether changing to another web browser fixed it.

Cheers,
Rowan.

ermis
Posts: 28
Joined: Thu Mar 20, 2008 8:00 am

Re: Admin is fine, but user gets "Connection has been lost..."

Post by ermis » Tue Dec 30, 2008 6:03 am

Done.

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