Search found 490 matches

by Phil
Mon May 23, 2016 9:22 am
Forum: Installatron Plugin
Topic: Security & setup warnings
Replies: 2
Views: 3403

Re: Security & setup warnings

Hello,

To clarify, where exactly are you seeing this message? Is this contained within /var/installatron/logs/error_log? What's the full error message?

Thanks,
Phil
by Phil
Fri Mar 25, 2016 9:27 am
Forum: Installatron Plugin
Topic: Overriding CPanel functions
Replies: 2
Views: 2927

Re: Overriding CPanel functions

Hello, We might be able to accommodate this with hooks, however the list of virtual hosts, etc., are pulled directly from the cPanel API and there's no easy way to overload these methods. Why isn't the cPanel API returning the correct data? If this is a custom platform built on top of cPanel then ou...
by Phil
Wed Mar 02, 2016 12:50 pm
Forum: Website Owner Technical Discussion and Troubleshooting
Topic: Licence Agreement not Accepted
Replies: 5
Views: 2637

Re: Licence Agreement not Accepted

Hello,

Thanks for the report. I suspect this is a compatibility with Safari 5.1. We'll add a note to the troubleshooting guide for this version.

Thank you,
Phil
by Phil
Tue Mar 01, 2016 6:57 pm
Forum: Website Owner Technical Discussion and Troubleshooting
Topic: Licence Agreement not Accepted
Replies: 5
Views: 2637

Re: Licence Agreement not Accepted

Hello,

I'm unable to reproduce this error.

To clarify, which browser, browser version, and operating system is this experienced under?

Thank you,
Phil
by Phil
Mon Feb 29, 2016 2:27 pm
Forum: Suggestions and Feedback
Topic: Turn on SSL settings in apps if installed in a https:// URL
Replies: 3
Views: 14801

Re: Turn on SSL settings in apps if installed in a https:// URL

Hello,

Thanks for the suggestion!

We're reviewing the changes necessary to deploy this across the board. Some apps already support this, others don't.

I'll provide another update here once the evaluation is complete.

Thank you,
Phil
by Phil
Mon Feb 22, 2016 2:38 pm
Forum: Administrative Technical Discussion and Troubleshooting
Topic: Auto backups not working
Replies: 2
Views: 1774

Re: Auto backups not working

Hi Tim,

Check the crontab log to ensure the Installatron crontab process from /etc/cron.d/installatron is executing as scheduled.

Thank you,
Phil
by Phil
Wed Feb 17, 2016 5:09 pm
Forum: Administrative Technical Discussion and Troubleshooting
Topic: Normal response time?
Replies: 10
Views: 5029

Re: Normal response time?

Hello,

I apologize for the inconvenience.

Please let me know if any issues are outstanding at this time. I believe we've followed up to both.

Thank you,
Phil
by Phil
Mon Feb 15, 2016 9:08 pm
Forum: Installatron Plugin
Topic: Automatic Backup Schedule
Replies: 1
Views: 2511

Re: Automatic Backup Schedule

Hello,

Automatic Backup always executes at the first occurrence per day of the crontab schedule set in /etc/cron.d/installatron.

Let us know if you have any questions.

Thank you,
Phil
by Phil
Mon Feb 15, 2016 6:35 pm
Forum: Application Packaging SDK and Application Customizations
Topic: elgg - .htaccess always 0kb
Replies: 1
Views: 1541

Re: elgg - .htaccess always 0kb

Hello,

We've released a new build of the Elgg 1.12.8 package to hopefully correct this issue. Please let us know if this issue persists for new installations after the next Installatron update/repair:

Code: Select all

/usr/local/installatron/repair -f --quick
Thank you,
Phil
by Phil
Tue Feb 09, 2016 12:40 pm
Forum: Application Packaging SDK and Application Customizations
Topic: Search/Replace (Edit File) does not work as expected
Replies: 3
Views: 2132

Re: Search/Replace (Edit File) does not work as expected

Hello, The custom code should only be called once. We're reviewing what's going on there. To get this fixed use this expression instead to block the second match: $o->sr('config.php', '#\$CFG = new stdClass\(\);#', '$CFG = new stdClass( );'."\n\n".'$CFG->slasharguments = false;'); Thank you, Phil