Search found 2 matches

by Claudine
Wed Feb 17, 2016 3:33 pm
Forum: Administrative Technical Discussion and Troubleshooting
Topic: Normal response time?
Replies: 10
Views: 5082

Normal response time?

What is the usual response time when there is a problem? I created a ticket on 2/6/16, and the last communication from support was on the 11th. It shows "in progress', but I haven't received any additional news or updates. If anything, the problem has gone from bad to worse. I have some VERY upset a...
by Claudine
Tue Feb 16, 2016 7:57 pm
Forum: Administrative Technical Discussion and Troubleshooting
Topic: Lost Chamilo installation
Replies: 0
Views: 2910

Lost Chamilo installation

I'm so lost that I'm not even sure what to ask. My Chamilo installation has been down for almost 2 weeks now. No problems at all, then an error 500 message. My server said a php file was (somehow) missing and they reinstalled it. I thought it was fixed but got a new error message when trying to clic...