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by jay2010
Fri Dec 04, 2015 5:41 pm
Forum: Administrative Technical Discussion and Troubleshooting
Topic: authentication method unknown to the client
Replies: 1
Views: 1058

Re: authentication method unknown to the client

Resolved.

I'm not sure why but the password in MySql was indeed using a old 16-byte password and not a newer 41-byte password format.
I simply updated the password ( to the same password ) and it stored it in 41-byte format.

Error is gone and all is working again.
by jay2010
Fri Dec 04, 2015 5:14 pm
Forum: Administrative Technical Discussion and Troubleshooting
Topic: authentication method unknown to the client
Replies: 1
Views: 1058

authentication method unknown to the client

Installatron has been running without issue for many months on a server with multiple sites. Today a single site reported an error while attempting to upgrade. The backup failed with error: Could not connect to `localhost` The server requested authentication method unknown to the client All other si...

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