Search found 7 matches

by PeteyNice
Fri Oct 19, 2012 8:16 am
Forum: Website Owner Technical Discussion and Troubleshooting
Topic: Migrate over sftp - unable to authenticate
Replies: 5
Views: 84668

Migrate over sftp - unable to authenticate

I am testing using the migrate function to migrate an application over sftp. No matter what I try I receive an error: Could not authenicate with the provided login and password. Technical Error: I know the credentials are correct. I do not see anything in the Installatron logs or the auth.log on the...
by PeteyNice
Thu Aug 16, 2012 2:45 pm
Forum: Administrative Technical Discussion and Troubleshooting
Topic: Selecting domain aliases as target domain?
Replies: 2
Views: 38207

Selecting domain aliases as target domain?

I am running Installatron with Plesk 9.2.3. When a user goes to install an app they are presented with theirdomain.com, http://www.theirdomain.com as well as any subdomains associated with theirdomain.com to install to. However, their domain aliases configured in Plesk do not show up. Is that a limi...
by PeteyNice
Thu Mar 22, 2012 9:25 am
Forum: Administrative Technical Discussion and Troubleshooting
Topic: Cannot install or uninstall applications as a user
Replies: 5
Views: 46703

Re: Cannot install or uninstall applications as a user

I tried the upgrade and was told that I was already on the latest Edge version and the email issue persists.
by PeteyNice
Wed Mar 21, 2012 2:09 pm
Forum: Administrative Technical Discussion and Troubleshooting
Topic: Cannot install or uninstall applications as a user
Replies: 5
Views: 46703

Re: Cannot install or uninstall applications as a user

That did fix that issue, thanks! But now I see another one. When a user installs an app - no matter what they put for the administrator email, it sends mail to the server admin and not the address they type. In a related note, I don't want the users to see the server admin email address. Is there a ...
by PeteyNice
Fri Mar 09, 2012 2:37 pm
Forum: Administrative Technical Discussion and Troubleshooting
Topic: Cannot install or uninstall applications as a user
Replies: 5
Views: 46703

Cannot install or uninstall applications as a user

As administrator I am able to install and uninstall applications. However, if a user tries to install an application they get: 2012-03-09T13:56:35-05:00 Unable to load `current' install `8QMVct' on behalf of '_domain2'. Access denied: `/var/www/vhosts/bazbot.com/.installatron/current/8QMVct' cannot ...
by PeteyNice
Fri Jan 06, 2012 3:19 pm
Forum: Website Owner Technical Discussion and Troubleshooting
Topic: Installing apps w/ DB issues
Replies: 2
Views: 52952

Re: Installing apps w/ DB issues

OK. I seemed to have fixed that issue. Despite setting up /etc/hosts to point mysql.localhost at the proper db server installatron did not like that. Changing it in dependencies fixed that. However, now it just sits there. It's been a half an hour and it still "Copying files and directories&quo...
by PeteyNice
Fri Jan 06, 2012 11:56 am
Forum: Website Owner Technical Discussion and Troubleshooting
Topic: Installing apps w/ DB issues
Replies: 2
Views: 52952

Installing apps w/ DB issues

I am using Installatron with Plesk Panel 9.2.3. When I try to install an application that uses a db (MediaWiki, Drupal, etc) I get an error about making a database connection. When I look in the panel_log it tells me it is calling createDB and createDBuser and then removeDB and removeDBuser. Is ther...

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