Installatron Forum

Hello,

We're testing this change on the Edge channel.

Thanks,
Phil

Hello,

We're reviewing what we can do to keep the HTTP and HTTPS in sync. Thanks for the suggestion!

Best regards,
Phil

Hello,

Please give this another attempt. The issue should be fixed.

Thanks,
Phil

Hello,

We're investigating further. Please contact support@installatron.com if the issue is urgent.

Thank you,
Phil

Hello,

This version is now available.

Thanks,
Phil

Hello,

Version 2.5.1 should also be available. If you're still not seeing it let us know.

Thanks,
Phil

Hello,

This version should be available. If you aren't seeing it after the next forced/update Installatron Update please let us know.

Thank you,
Phil

Hello, I apologize for the poor support experience. A fix for the problem in question was released today. If any issues persist please let us know. Additional support staff have recently been added to help improve response times, and we're looking to improve support further as we move forward. Thank...

Hi Jordan,

Thanks for the suggestion!

This would be a useful option, however determining which releases are major/minor outside of WooCmmerce and other well-versioned plugins would be tricky.

We'll research this further and see what we can come up with.

Thanks,
Phil

Hello we also experience that the support response time is lack. It was also not the first time we experience this...... and we get clients that getting nervous! Maybe a good idea to stop with Installatron because this response time is a real shame. Sincerely Peter A fix for the problem in question...