Hello,
We're testing this change on the Edge channel.
Thanks,
Phil
Search found 490 matches
- Wed Nov 29, 2017 2:39 am
- Forum: Suggestions and Feedback
- Topic: Change of URL triggers update in database
- Replies: 3
- Views: 1240
- Wed Nov 29, 2017 2:38 am
- Forum: Suggestions and Feedback
- Topic: Admin auto login and auto-detection of https
- Replies: 2
- Views: 1068
Re: Admin auto login and auto-detection of https
Hello,
We're reviewing what we can do to keep the HTTP and HTTPS in sync. Thanks for the suggestion!
Best regards,
Phil
We're reviewing what we can do to keep the HTTP and HTTPS in sync. Thanks for the suggestion!
Best regards,
Phil
- Mon Nov 06, 2017 9:41 pm
- Forum: Administrative Technical Discussion and Troubleshooting
- Topic: Can't create Installatron tickets
- Replies: 3
- Views: 640
Re: Can't create Installatron tickets
Hello,
Please give this another attempt. The issue should be fixed.
Thanks,
Phil
Please give this another attempt. The issue should be fixed.
Thanks,
Phil
- Mon Nov 06, 2017 3:17 pm
- Forum: Administrative Technical Discussion and Troubleshooting
- Topic: Can't create Installatron tickets
- Replies: 3
- Views: 640
Re: Can't create Installatron tickets
Hello,
We're investigating further. Please contact support@installatron.com if the issue is urgent.
Thank you,
Phil
We're investigating further. Please contact support@installatron.com if the issue is urgent.
Thank you,
Phil
- Mon Nov 21, 2016 11:04 am
- Forum: Suggestions and Feedback
- Topic: modx update to 2.5.x not available
- Replies: 12
- Views: 6536
Re: modx update to 2.5.x not available
Hello,
This version is now available.
Thanks,
Phil
This version is now available.
Thanks,
Phil
- Sat Aug 20, 2016 11:27 am
- Forum: Suggestions and Feedback
- Topic: modx update to 2.5.x not available
- Replies: 12
- Views: 6536
Re: modx update to 2.5.x not available
Hello,
Version 2.5.1 should also be available. If you're still not seeing it let us know.
Thanks,
Phil
Version 2.5.1 should also be available. If you're still not seeing it let us know.
Thanks,
Phil
- Fri Aug 19, 2016 4:41 am
- Forum: Suggestions and Feedback
- Topic: WordPress 4.6 available
- Replies: 2
- Views: 3078
Re: WordPress 4.6 available
Hello,
This version should be available. If you aren't seeing it after the next forced/update Installatron Update please let us know.
Thank you,
Phil
This version should be available. If you aren't seeing it after the next forced/update Installatron Update please let us know.
Thank you,
Phil
- Fri Jul 08, 2016 9:18 pm
- Forum: Suggestions and Feedback
- Topic: Lack in support.....
- Replies: 1
- Views: 2749
Re: Lack in support.....
Hello, I apologize for the poor support experience. A fix for the problem in question was released today. If any issues persist please let us know. Additional support staff have recently been added to help improve response times, and we're looking to improve support further as we move forward. Thank...
- Fri Jul 08, 2016 9:16 pm
- Forum: Suggestions and Feedback
- Topic: Upgrade to minor releases only for plugins
- Replies: 1
- Views: 4366
Re: Upgrade to minor releases only for plugins
Hi Jordan,
Thanks for the suggestion!
This would be a useful option, however determining which releases are major/minor outside of WooCmmerce and other well-versioned plugins would be tricky.
We'll research this further and see what we can come up with.
Thanks,
Phil
Thanks for the suggestion!
This would be a useful option, however determining which releases are major/minor outside of WooCmmerce and other well-versioned plugins would be tricky.
We'll research this further and see what we can come up with.
Thanks,
Phil
- Fri Jul 08, 2016 9:10 pm
- Forum: Administrative Technical Discussion and Troubleshooting
- Topic: Normal response time?
- Replies: 10
- Views: 5952
Re: Normal response time?
Hello we also experience that the support response time is lack. It was also not the first time we experience this...... and we get clients that getting nervous! Maybe a good idea to stop with Installatron because this response time is a real shame. Sincerely Peter A fix for the problem in question...